Airport Supervisor-Wheelchair Attendants - Boston

About this role

Pacific Aviation is looking for a motivated and experienced Supervisor to support our operations at Boston Logan International Airport (BOS). This is a great opportunity for someone with strong leadership skills and a passion for aviation to take the next step in their career.
As a Supervisor, you’ll lead a team of frontline agents, ensure smooth daily operations, and uphold the high standards we’re known for. If you thrive in fast-paced environments and love working with people, we want to hear from you!

What You’ll Do

• Lead and support a team of Airport Wheelchair Agents during daily operations

• Conduct flight briefings and debriefings with the team

• Coordinate with the team and airline personnel to meet flight needs

• Manage daily schedules and staff assignments

• Monitor agent appearance and equipment readiness

• Act as a point of contact for airline partners and ensure their standards are met

• Track and verify flight documentation

• Maintain safety and compliance standards while supporting continuous improvement
Requirements
What You Bring

• 6+ months of passenger service or customer service experience

• Strong leadership and communication skills

• Attention to detail and ability to stay calm under pressure

• Familiarity with airline procedures and airport operations (preferred)

• Legal authorization to work in the U.S.

• Ability to pass a background check

• Willingness to work a flexible schedule including early morning and mid shifts, weekends, and holidays
Benefits

• Hourly Pay: $22.75

• Medical, Dental, and Vision Insurance

• 401(k) Retirement Plan

• Paid Time Off (PTO)

• Paid Training

• Company-Issued Uniform

• Parking Discount

• Referral Bonus Program

• Cell Phone Plan Reimbursement