Agentforce Salesforce Consultant

About this role

Agentforce Salesforce Consultant
***As required by our governmental client, this position requires U.S. Citizenship AND Secret Clearance***
Please Note: This position is pending a contract award. If you are interested in a future with Cherokee Federal, APPLY TODAY! We are accepting applications for this future anticipated need.
We're seeking a highly motivated, Certified Agentforce Salesforce Consultant to join our team supporting a federal public sector program. This role focuses on designing, building, and deploying Agentforce AI agents; from use-case discovery through configuration, testing, and deployment, and on advising clients on where agentic and declarative Salesforce solutions deliver measurable operational value.
Compensation & Benefits:
Estimated Starting Salary Range for Agentforce Salesforce Consultant - TBD
Pay commensurate with experience.
Full-time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice.
Responsibilities:

• Design, build, and deploy Agentforce agents using Agent Builder; defining topics, instructions, and actions grounded in documented business processes.

• Author and refine agent instructions and prompts using Prompt Builder; ground agent responses in Data Cloud and core Salesforce data to ensure accuracy and relevance.

• Configure agent actions using Flow, Apex, and REST/SOAP integrations to connect agents to Salesforce and external systems of record.

• Facilitate discovery sessions and stakeholder workshops to identify use cases suited to autonomous and assistive agents; translate needs into topics, actions, user stories, and acceptance criteria.

• Test and evaluate agent behavior using the Agentforce Testing Center; establish guardrails, escalation paths, and human-in-the-loop controls before production release.

• Ensure agent and platform solutions are scalable, maintainable, and aligned to federal governance, security, and compliance standards.

• Configure and customize supporting Salesforce capabilities; Public Sector Solutions (PSS), Service Cloud, and Data Cloud, that agents operate against, using declarative tools and best-practice architecture patterns.

• Serve as a strategic advisor on Agentforce capabilities, Salesforce platform architecture, and optimization opportunities.

• Design scalable data and security models aligned to federal requirements.

• Provide technical and functional leadership to cross-functional project teams; mentor junior consultants and contribute to the best internal practices, accelerators, and solution frameworks.

• Partner with stakeholders to validate designs via prototypes and iterative feedback cycles.

• Performs other job-related duties as assigned.

Required Qualifications:

• U.S. citizenship required.

• Eligible to obtain and maintain a government clearance.

• 1–2 years of hands-on Agentforce experience, including building agents with Agent Builder, authoring instructions/prompts with Prompt Builder, and configuring agent actions.

• 4 years of hands-on Salesforce consulting or implementation experience; minimum 7 years of overall professional experience.

• Salesforce Certified Administrator, Salesforce Agentforce Specialist certification.

• plus one or more Consultant-level certifications (Sales, Service, or Experience Cloud).

• Strong business analysis skills; able to lead client discovery, requirements definition, user stories, and acceptance criteria.

• Advanced proficiency with Salesforce automation, especially Flow.

• Familiarity with integrations and APIs (REST/SOAP); capable of guiding technical integration approaches.

• Experience with Agile software development methodologies.

• Bachelor's degree required.

• Must pass pre-employment qualifications of Cherokee Federal.

Preferred Qualifications:

• Additional certifications: Advanced Administrator, Platform App Builder, Data Cloud, OmniStudio, and PSS.

• Experience using Data Cloud to ground and contextualize agent responses.

• Hands-on Apex and Lightning Web Components (LWC) development.

• OmniStudio experience (OmniScript, DataRaptors, FlexCards, Integration Procedures).

• Prior public sector or federal delivery experience.

Key Skills:

• Strong expertise in the Salesforce platform and applications, with a deep understanding of development best practices and standards.

• Proficiency in Apex and declarative tools such as Flow and OmniStudio.

• Proficiency with the Agentforce platform, including Agent Builder, agent topics, and custom action development.

• Familiarity with front-end web technologies such as HTML, CSS, and JavaScript.

• Knowledge of Salesforce integration patterns and technologies, including REST and SOAP APIs.

• Strong problem-solving and analytical skills, with the ability to analyze complex requirements and design efficient solutions.

• Excellent communication and collaboration skills, with the ability to work effectively with stakeholders at all levels.

Company Information
HESFP, LLC is a part of Cherokee Federal – the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart. To learn more about HESFP, visit cherokee-federal.com.
#CherokeeFederal #AppC

Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.
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