Advisory and Consulting Manager, FedRAMP

About this role

<p><strong><span data-contrast="auto">Position Overview: </span></strong><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <p><span data-contrast="auto">You are passionate about technology, creatively and commercially driven and are fully committed to a beautiful customer experience. You lead customer adoption project teams to drive adoption of Diligent’s GRC solutions, and support business development activities. </span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <p><strong><span data-contrast="auto">Key Responsibilities </span></strong><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <ul> <li><span data-contrast="none">Act as a trusted advisor and leverage your deep domain and practical GRC skills, knowledge and experience to help your customers realize their risk and compliance program vision, goals, and objectives.</span><span data-ccp-props="{"201341983":0,"335559685":720,"335559739":160,"335559740":259}"> </span></li> <li><span data-contrast="none">Advise clients on the best approach based on this experience and engage in successful expectations management.</span><span data-ccp-props="{"201341983":0,"335559685":720,"335559739":160,"335559740":259}"> </span></li> <li><span data-contrast="none">Manage projects to ensure project risks are proactively identified, communicated, and mitigated.</span><span data-ccp-props="{"201341983":0,"335559685":720,"335559739":160,"335559740":259}"> </span></li> <li><span data-contrast="none">Mobilize proper team resources to ensure projects are delivered successfully, delays and overruns are minimized, and project efficiencies and budgets are managed and proactively communicated.</span><span data-ccp-props="{"201341983":0,"335559685":720,"335559739":160,"335559740":259}"> </span></li> <li><span data-contrast="none">Provide oversight and monitoring of services during the entire implementation lifecycle with a focus on:</span><span data-ccp-props="{"201341983":0,"335559685":720,"335559739":160,"335559740":259}"> </span> <ul> <li><span data-contrast="none">Capturing high quality business requirements.</span><span data-ccp-props="{"201341983":0,"335559685":1440,"335559739":160,"335559740":259}"> </span></li> <li><span data-contrast="none">Creating design & walk-through documents and solution workflow diagrams.</span><span data-ccp-props="{"201341983":0,"335559685":1440,"335559739":160,"335559740":259}"> </span></li> <li><span data-contrast="none">Designing/Architecting product implementation.</span><span data-ccp-props="{"201341983":0,"335559685":1440,"335559739":160,"335559740":259}"> </span></li> <li><span data-contrast="none">Enabling customers to adopt and use our platform.</span><span data-ccp-props="{"201341983":0,"335559685":1440,"335559739":160,"335559740":259}"> </span></li> <li><span data-contrast="none">Maintaining balance between customer expectations and project team satisfaction.</span></li> </ul> </li> <li><span data-contrast="none">Partner with Product Managers acting as a conduit between customer expectations and product development, identifying trends and recommending system improvements and new features.</span><span data-ccp-props="{"201341983":0,"335559685":720,"335559739":160,"335559740":259}"> </span></li> <li><span data-contrast="none">Partner with Sales and/or Solution Consultants in pre-sales activities such as solutions development; product demonstrations; RFP responses; implementation scope, effort & price estimates; and contracting (Statements of Work etc.)</span><span data-ccp-props="{"201341983":0,"335559685":720,"335559739":160,"335559740":259}"> </span></li> <li><span data-contrast="none">Collaborate with Client Partners in identifying barriers to adoption of Diligent’s products and in developing strategies and approaches to remove these barriers and increase adoption.</span><span…