Administrative Support Specialist

About this role

Position Summary
The Administrative Support Specialist provides day-to-day support to the Communications, Compliance & Finished Goods Department through financial record-keeping, reporting, invoice entry, inventory documentation, and administrative functions. This position also assists with operational and regulatory records related to the Company’s distilling and bottling activities.
The ideal candidate is organized, detail-oriented, dependable, and comfortable working with financial records and multiple systems. This position works closely with Accounting and Distribution Operations and may assist with additional responsibilities as business needs arise.
Essential Duties & Responsibilities

• Enter and itemize invoices in QuickBooks.

• Complete assigned accounting reports and records.

• Complete daily, monthly, shipping, and other assigned operations reports.

• Maintain assigned TTB-related records and documentation.

• Maintain receiving, bottling, and basic barrel inventory records.

• Close completed orders in the applicable system.

• Maintain organized files and records, including annual record retention.

• Order office supplies.

• Perform other related duties as assigned.

• Proficiency with Microsoft Office (Excel, Word, etc.).

• Demonstrate a welcoming, professional presence in all guest/coworker interactions, including customer service duties and occasional phone support, with an emphasis on hospitality and representing the organization positively.

Requirements
Qualifications

• Bachelor’s degree in Accounting or a related field preferred.

• Relevant accounting experience may be considered in lieu of a degree.

• QuickBooks experience preferred.

• Strong organizational skills and attention to detail.

• Ability to learn and follow established accounting and regulatory processes.

Cultural Expectations

• Positive attitude and work ethic.

• Humility: Willingness to learn and take responsibility for mistakes.

• Embody Willett’s values and hospitality-forward mindset.

• Honesty, Kindness and Integrity are paramount.

• Demonstrate respectful behavior and flexibility.

• Unconditionally support coworkers and contribute to a collaborative environment.

• Represent the brand with authenticity and professionalism.

• We all roll up our sleeves to help the team; "that's not my job" is not in our vocabulary.
Benefits
Benefits

• Health insurance

• Vision insurance

• Life insurance

• Dental program option

• Paid Time Off: 6 standard holidays + 17 discretionary PTO days (PTO is prorated initially and increases over time)

• Merchandise discounts effective immediately
Health insurance and PTO begin after the 90‑day probationary period. Life insurance enrollment occurs in June.