Administrative & Operations Assistant

Sobre el puesto

<div class="content-intro"><p>Hey there! <br>We’re <a href="https://feverup.com/">Fever</a>, the world’s leading tech platform for culture and live entertainment.</p> <p>Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. <br><br>Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. </p> <p>Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? </p> <p>To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!<br><br>Ready to be part of the experience? </p> <p>Now, let’s discuss this role and what you will do to help achieve Fever’s mission.</p></div><p><strong>We're Hiring: Support Agent – Candlelight Mexico</strong><strong><em> </em></strong><strong><br></strong><strong> 📍 </strong><strong><em>On-site in Mexico City | Part.Time 20h/week (Monday-Thursday)</em></strong></p> <p>We’re looking for a proactive and detail-oriented Support Agent/ Administrative & Operations Assistant to join our Candlelight team—working behind the scenes to bring magical experiences to life across the Mexican region, while being based in Mexico City.</p> <p>This role focuses on ensuring that all administrative, documentation, and operational processes behind our events run smoothly. You will play a key role in managing event-related documentation, tracking contracts and signatures, coordinating logistics, and supporting basic financial administration tasks.</p> <p>The ideal candidate is highly organized, hands-on, comfortable taking ownership of tasks, and able to work autonomously in a fast-paced, international environment.</p> <h2><span style="font-size: 14pt;"><strong>What You’ll Do</strong></span></h2> <h3><span style="font-size: 10pt;"><strong>📄 Documentation & Administrative Management</strong></span></h3> <ul> <li>Manage and maintain organized records of event documentation, contracts, permits, and signed official documents</li> <li>Coordinate signature collection and follow up with stakeholders on pending documentation</li> <li>Prepare documentation for event execution and shipment when required</li> <li>Ensure accurate filing, tracking, and proper record-keeping across administrative processes</li> </ul> <h3><span style="font-size: 10pt;"><strong>💰 Finance & Operational Admin Support</strong></span></h3> <ul> <li>Register and organize supplier invoices</li> <li>Support tracking of payments related to vendors, permits, and administrative services</li> <li>Maintain organized records for financial documentation and reconciliation</li> </ul> <h3><span style="font-size: 10pt;"><strong>🤝 Internal Coordination</strong></span></h3> <ul> <li>Maintain visibility across tasks, deadlines and project progress</li> <li>Support communication between stakeholders involved in operational workflows</li> </ul> <h2><span style="font-size: 14pt;"><strong>What You Bring</strong></span></h2> <ul> <li>You live in Mexico City and are legally eligible to work here</li> <li>You speak Spanish fluently & advanced English (B2 level).</li> <li>Experience in structured operations, support or admin roles</li> <li>Strong attention to detail, process orientation and follow-through</li> <li>Comfort using Google Sheets or Excel (intermediate level or higher)</li> <li>A team-first mindset, clear communicator and proactive problem-solver</li> <li>Ability to juggle tasks and priorities in a fast-paced environment</li> </ul> <h2><span style="font-size: 14pt;"><strong>Nice to Have</strong></span></h2> <ul> <li>Background in events, production or the music industry</li> <li>Experience in administrative-heavy environments</li> <li>Familiarity with tools like Airtable, Notion, Monday, or similar</li> </ul> <h2><span style="font-size: 14pt;"><strong>Why Join Us?</strong></span></h2> <ul> <li>40% discount on all Fever events and experiences</li> <li>Work in a location in the heart of Mexico City</li> <li>Help shape the backstage of magical concert experiences</li> <li>Learn about event production, internal workflows and scalable operations</li> <li>Room to grow and take on new challenges as the team evolves</li> <li>Great work environment with a young, international team of talented people to work with!<strong><br><br></strong></li> </ul> <p><strong>We welcome people from all walks of life—if this role excites you and you’re motivated to learn and contribute, we want to hear from…