Administrative Assistant

About this role

Charger Logistics Inc. is a world-class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger Logistics has transformed into a world-class transport provider and continues to grow.
We are currently looking to add a motivated individual that is able to work in a fast-paced environment to join our Warehouse team.

Job Responsibilities:

• Respond to inquiries from customers and Customer Service regarding rush orders, inventory discrepancies, scheduling rework / builds.

• Review customer orders received. Check for accuracy and completeness.

• Interpret, manage and coordinate with the warehouse on any specific order requirements.

• Plan then release orders to the Warehouse Team according to customer schedules and / or needs.

• Arrange pickups for customers. Book appointments online via customer portals and email. Track all pickups to ensure they have occurred.

• Update customers’ website portals for shipping and cancel date details.

• Plan and book inbound delivery appointments. Assign drivers to doors for pick up and deliveries.

• Manage customer on-site pickups, provide BOL’s and coordinate loading of orders with the Warehouse team.

• Keep all parties informed, communicating issues, delays and options. Problem solve as required.

• Sort, distribute and file shipping and receiving documents.

• Confirm inventory with Inventory team, relay any issues with Customer Service, ensure timelines are being met and coordinate shipments to and from the warehouse and off-site facility. Resolve any issues and escalate if required
Requirements

• Related warehouse clerk or warehouse administrative experience is required.

• Experience working with major retailers in a supply chain / logistics environment is an asset.

• Invoicing and manpower resource planning experience are assets.

• Ability to effectively communicate both verbally and in writing.

• Ability to prioritize and manage conflicting demands.

• Ability to work individually as well as part of a team.

• Demonstrated time management skills.
Benefits

• Competitive Salary

• Growth Opportunities