ACES Program Manager, Delivery Experience Accuracy Process Excellence, Amazon Customer Excellence System
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. · Ciudad de México, México · 2026-10-19
Sobre el puesto
As an ACES Process Manager focused on DEA (Delivery Experience Accuracy) Process Excellence, you will own the end-to-end identification, analysis, and resolution of delivery promise failures across Mexico's fulfillment network. Beyond data — you will connect the numbers to real-world operations, finding root causes where packages fail, designing corrective actions, and implementing sustainable improvements that protect 130M annual customer promises. You will apply Lean Six Sigma methodology (DM…
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