Accounts Manager

About this role

Process & Operations Management

• Manage end-to-end US/UK P2P operations, including invoice receipt, coding, 2-way/3-way matching, approvals, payment processing, and vendor reconciliations.

• Ensure invoice processing Turnaround Time (TAT) and SLAs are consistently met.

• Monitor daily workflows, backlogs, and month-end closing activities for AP.

• Ensure compliance with company policies, internal controls, and statutory requirements (US/UK).
Team Leadership

• Lead, mentor, and supervise a team of 5–6 AP resources; allocate work and manage workload.

• Define, track, and review KPIs for AP staff (accuracy, productivity, TAT, error rates, etc.) and conduct regular performance reviews.

• Plan and deliver training for existing and new team members, including onboarding.
Process Excellence & Documentation

• Develop, implement, and maintain SOPs and process documentation for all AP processes.

• Identify process gaps and drive continuous improvement and automation opportunities.
Stakeholder & Escalation Management

• Interact with internal stakeholders (procurement, business teams, treasury, auditors) and external vendors.

• Manage and resolve escalations related to invoices, payments, and vendor queries in a timely manner.

• Provide regular MIS, dashboards, and status reports to management.
Systems & Reporting

• Work extensively on SAP for AP transactions, reporting, and reconciliations.

• Support internal and external audits by providing documentation and explanations.
Requirements
Education: CA / M.Com / MBA (Finance)
Experience: 8–10 years in Accounts Payable
Must-Have Skills

• Hands-on experience with SAP (mandatory)

• Strong knowledge of US/UK P2P processes

• Proven experience managing a team of 5–6 AP resources

• Experience in drafting SOPs and defining KPIs

• Track record of meeting invoice-processing TAT and SLAs