Accounts Clerk Receivables

About this role

Job Purpose

The Accounts Clerk Receivables is responsible for tracking outstanding invoices for the company and ensuring credit given to customers is monitored and controlled effectively.

Duties and Responsibilities

Contact debtors via email, letters, and phone for invoice payments.
Maintain updated information on debtors.
Record all communications for potential legal proceedings.
Resolve client queries by coordinating with other departments and accessing necessary documentation.
Create tickets for terminated customers.
Inform the Finance Manager of accounts needing collection or legal action.
Report outstanding issues and potential debtor problems to management.
Liaise with liquidators for bad debt write-offs.
Perform other assigned job-related duties.

Competencies

Understanding of the full Accounts Receivable process
Strong written and verbal communication skills
Relationship-building skills with stakeholders, including Management
Excellent organizational and time management abilities
Ability to prioritize and multitask
High accuracy and attention to detail
Tenacity in handling difficult conversations
Willingness to escalate debt issues

Requirements

Qualifications and Experience required

At least five (5) CXC passes
At least one (1) year experience in a Accounts Clerk Receivables role
Proficient in basic computer operations, with demonstrated familiarity in using Google Sheets or Microsoft Excel
Certification in Credit Management will be an asset
Certificate in Negotiations will be an asset

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