Account Operations Specialist

About this role

Job Description

Position Overview:

The Account Operations Specialist supports leadership of top revenue generating accounts ($5M+) with key contracting, financial governance, and team enablement activities. This may include SOW review and system administration, invoicing milestone management, revenue and billing quality checks, expense oversight, onboarding/offboarding coordination, and overall process compliance to ensure smooth account functioning. The Account Operations Specialist will support Vynamic Client Services and will report to Head of Client Services, interacting extensively with the Account Leads and Client Executives.

Location: India (UK hours)

Approx. % of Time

Responsibility/Essential Function

50%

Contract Operations & Client Systems Administration

• Review SOWs against account standards and maintain SOW/CO templates

• Enter invoicing milestones in client systems

• Set up new team members, manage team member extensions, and partner…