Account Manager - SaaS

About this role

Account Manager | Ecommerce & Product Personalization (Remote)
We are recruiting on behalf of a fast-growing, venture-backed ecommerce technology company operating in the product personalization space.
Our client has already generated multi-million-dollar revenue and is scaling its merchant partnerships across North America. This is a high-impact Account Manager role focused on owning merchant success, retention, and revenue growth.
Compensation & Work Setup

Base salary: $90,000 to $115,000 + $60,000 Bonus/commissions for Account Managers

Fully remote, work from home

What Youll Be Doing

Manage and grow a portfolio of ecommerce merchant accounts

Act as the primary point of contact post-sale, owning long-term merchant success

Analyze account performance data to identify optimization, retention, and upsell opportunities

Partner with internal product, engineering, and operations teams to execute merchant strategies

Support onboarding, implementation, and ongoing optimization of the platform

Proactively identify risks, prevent churn, and drive account expansion

What Were Looking For

Experience in account management, customer success, or partnerships within SaaS or ecommerce

Strong understanding of ecommerce metrics such as conversion rate, AOV, retention, and revenue growth

Data-driven mindset with the ability to turn insights into clear, actionable recommendations

Strong communication skills with both technical and non-technical stakeholders

Comfortable working in a fast-paced startup environment with evolving processes

Ecommerce, retail, API, or platform experience is a strong plus

Why This Opportunity

Join a high-growth startup with strong revenue traction

Real ownership over accounts and outcomes

Clear earning upside and long-term career growth

Work remotely while collaborating with a tight-knit, high-performing team

Originally posted on Himalayas