Account Manager - MedComms

About this role

Overview/About Lumanity

Lumanity is dedicated to improving health outcomes by accelerating and optimizing access to life-changing medicines. As a global strategic partner that brings together strategy, evidence, engagement, and technology, we were designed to engineer breakthrough value to tackle our clients’ toughest challenges by revolutionizing how value is generated, demonstrated, and communicated.
Responsibilities / Position overview
The Account Manager will ensure successful management of accounts on a day-to-day basis from the execution to completion of client projects. As the Account Manager, you serve as the primary client contact and will be responsible for facilitating and tracking projects and financial deliverables and work closely with the project team members to communicate client needs and expectations, ensure timelines are developing, and potential issues are identified and resolved.
Additional responsibilities include:

Prepare for and lead internal and client status meetings

Understand and ensure the team follows all client required standard operating procedures and requirements

Alert other internal departments of resourcing needs

Draft scope of work and budgets based on client direction and ensure internal alignment and approval before submitting to client for review/approval/processing

Monitor and adhere to approved budgets

Report budget changes (i.e. change in scope that may lead to overage) to the client in a timely manner

Maintain accurate financial spreadsheets to support internal and client needs

Submit invoices, accruals, etc. in a timely manner consistent with both internal and client directed SOPs

Prepare for and is accountable for actions discussed in monthly revenue and forecasting meetings

Provide timely and accurate project status updates and client requested reports

Actively strive to drive organic growth on assigned accounts by developing and maintaining excellent, positive client relationships and providing a high-quality service

Support and guide junior members of the team; provide training and mentoring on administrative and process-related tasks as required

Work efficiently with members of the Meeting Planning department in a proactive and organized manner to ensure proper coordination and execution of virtual and live events

Qualifications

Bachelor’s degree

4 plus years of account management experience in the pharmaceutical or healthcare industries

Experience managing publication projects

Ability to travel as needed

Excellent project management skills, including organization, prioritization, and delegating

Demonstrated understanding of the clinical development process and strategic communication planning

Excellent financial acumen

Benefits
We offer our employees a comprehensive benefits package that focuses on what matters to you – health and well-being, personal finances, professional development, and a healthy work/life balance:

Competitive salary

Medical, dental, and vision insurance options

401(k) plan with employer match

Generous amount of paid time off annually + 10 paid holidays

Employee Assistance Program

Company-paid short-term and long-term disability coverage

Flexible spending accounts for health and dependent care and more...

Originally posted on Himalayas