Account Manager - Engaged

About this role

<div class="content-intro"><div> <div> <div class="gmail_quote"> <div> <div><span id="m_1770241969069985273m_-2746164444908759431gmail-docs-internal-guid-131e4fb0-7fff-b4e9-ff50-e8cf32449b1b">CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at <a href="http://www.coreweave.com/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=http://www.coreweave.com&source=gmail&ust=1762613132717000&usg=AOvVaw3D-UOhNaqEvF5BEWxjYyAU">www.coreweave.com</a>.</span></div> </div> </div> </div> </div></div><h3><strong>What You’ll Do</strong></h3> <p>CoreWeave’s Engaged Accounts team manages and grows a book of active, billing customers across infrastructure and software. The team is built to deepen existing customer relationships, protect revenue, and expand consumption through a portfolio model supported by technical and cross-functional specialists.</p> <h3><strong>About the Role</strong></h3> <p>The Account Manager owns a portfolio of 15–30 active customer accounts spanning CoreWeave infrastructure and Weights & Biases software. This role is responsible for the day-to-day health, retention, renewal, and expansion of those accounts.</p> <p>This is a customer-facing role for someone who can manage a book of business while driving commercial execution across infrastructure and software motions. The right candidate will build durable, multi-threaded relationships, manage renewals and expansions, and coordinate internal resources to keep customers successful and growing.</p> <p>In this role, you will:</p> <ul> <li>Own and grow a portfolio of 15–30 billing customers across CoreWeave infrastructure and Weights & Biases software.</li> <li>Drive expansion, and retention across your book, protecting and growing recurring revenue.</li> <li>Identify, shape, negotiate, and close expansion opportunities within existing accounts.</li> <li>Build and maintain multi-threaded relationships across technical and business stakeholders within each customer.</li> <li>Monitor account health, usage, and consumption trends, and drive adoption to reduce churn risk.</li> <li>Orchestrate CoreWeave resources — Solutions Architects, Technical Solutions Managers, support, and product specialists — to resolve issues and unlock growth across your portfolio.</li> <li>Lead commercial conversations and negotiations for renewals and expansions across infrastructure and software.</li> <li>Forecast and report on portfolio revenue, renewals, and expansion pipeline against your targets.</li> <li>Partner cross-functionally with Technical, Business Development, Professional Services, and Partners to deliver customer outcomes.</li> </ul> <h3><strong>Who You Are</strong></h3> <ul> <li>6+ years of sales, account management, or customer-facing commercial experience in cloud, infrastructure, SaaS, AI platform, or related technology markets.</li> <li>Experience managing a book or portfolio of multiple active customer accounts simultaneously.</li> <li>Demonstrated track record of driving retention, renewals, and expansion revenue.</li> <li>Experience negotiating and closing commercial deals, including renewals and upsell/expansion.</li> <li>Comfortable working across both infrastructure and SaaS/software motions.</li> <li>Experience consistently meeting or exceeding revenue and retention goals.</li> <li>Bachelor’s degree or equivalent practical experience.</li> </ul> <h3><strong>Preferred</strong></h3> <ul> <li>Experience with cloud platforms, hyperscalers, AI infrastructure, or adjacent software platforms.</li> <li>Experience managing both infrastructure and SaaS customers within the same book of business.</li> <li>Familiarity with consumption- or usage-based revenue models.</li> <li>Familiarity with large-scale compute, bare metal, inference, or AI platform offerings.</li> </ul> <h3><strong>Wondering if You’re a Good Fit?</strong></h3> <p>You may be a strong fit if:</p> <ul> <li>You naturally look around corners to find new ways to engage and support customers.</li> <li>You are energized by using technology to solve meaningful business problems with customer impact.</li> <li>You can balance commercial rigor with strong relationship management across a high-volume book.</li> <li>You are comfortable operating with ownership, ambiguity, and a high bar for customer outcomes.</li> </ul> <h3><strong>Why CoreWeave?</strong></h3> <p>At CoreWeave, we work hard, have fun, and move fast! We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:</p> <ul> <li><strong>Be Curious at Your…