Account Manager - DACH Enterprise

Über diese Stelle

Mentimeter is an engagement tool with a clear goal in mind. To turn presentations into conversations. Through real-time interactivity and clear visualizations, we get people to participate, engage and become more productive. Transforming all those passive meetings, airless classrooms and drawn out trainings into valuable and memorable moments.

We truly believe that you achieve the best results by doing things together. And that successful leaders need to adopt a curious and collaborative mindset in order to get there. So with you at Mentimeter, you’ll be a big part of the ambition to help over 1 billion people listen, learn and work better together.

We are now looking for an Account Manager for our DACH Enterprise customers — a commercially driven relationship builder who wants to take full ownership of revenue growth across an existing portfolio of strategic customers.

This is a key role in one of Mentimeter’s most important markets. Your mission will be to grow and retain our existing DACH Enterprise customer base by identifying expansion opportunities, owning renewals, building senior customer relationships, and turning customer insight into measurable revenue growth.

This is not a purely reactive account management role. We are looking for someone who can create commercial momentum, manage a broad portfolio with discipline, and build trust with German-speaking Enterprise buyers who value credibility, structure, patience and a strong business case.

You will work closely with Customer Success Managers, Sales Development Representatives, Marketing, Sales Operations and Product-led growth teams. At the same time, this is a role for someone who enjoys ownership and autonomy. You should be comfortable operating in a scale-up environment where not everything is fully built yet, and where your ability to take initiative, make smart prioritisation decisions and move opportunities forward will matter.

Why this role is exciting

You will join a global SaaS company with strong product adoption, an international team and a large existing customer base to grow from.

In this role, you will get to:

• Own commercial growth across an existing Enterprise customer portfolio in the DACH market

• Combine strategic relationship-building with clear revenue ownership

• Work with customers across HR, L&D, Communications, Enablement and senior leadership

• Build trust with complex Enterprise organizations and help them expand the value they get from Mentimeter

• Shape how we scale customer expansion in one of our most important markets

• Join a global, English-first company with strong product adoption and a highly international team

• Have real autonomy while being backed by a collaborative commercial organization

• Work from Berlin in an English-first, highly international environment

What you will do

As Account Manager, DACH Enterprise, you will:

• Take full commercial ownership of our existing DACH Enterprise customer portfolio

• Drive revenue growth through expansion, upsell and cross-sell opportunities

• Build and manage a strong pipeline of customer expansion opportunities

• Own renewal processes and work proactively to protect revenue and prevent churn

• Develop long-term, strategic relationships with senior stakeholders across customer organizations

• Act as a trusted commercial adviser by understanding customer goals, business needs and value drivers

• Identify account growth potential by using customer insights, product usage data and commercial signals

• Prioritize accounts and opportunities based on revenue potential, risk and strategic value

• Lead commercial conversations, negotiations and contract discussions with customers

• Create fair, sustainable and value-driven agreements for both the customer and Mentimeter

• Collaborate closely with Customer Success Managers, Sales Development Representatives, Marketing, Sales Operations and Product-led growth teams

• Contribute to building a scalable, best-in-class approach to Enterprise customer expansion in the DACH market

What success looks like

You will thrive in this role if you are motivated by owning a number, building trusted customer relationships and turning account potential into measurable revenue growth.

Success in this role means that you:

• Consistently grow revenue across your existing customer portfolio

• Build a healthy and predictable expansion pipeline

• Forecast accurately and manage your opportunities with structure and discipline

• Develop strong relationships with senior customer stakeholders

• Understand customer needs and translate them into clear commercial opportunities

• Proactively identify churn risks and take action before they become renewal issues

• Use data and customer insight to make smart prioritization decisions

• Balance long-term relationship building with clear commercial outcomes

• Collaborate effectively across teams while still driving your own…