Account Manager

About this role

We are currently seeking an Account Manager to join our Seoul office at TransPerfect.

As an Account Manager (Business Development & Account Management), you will be focusing on generating new business, targeting the Life Sciences industry & serving as the first level of support to existing clients/accounts. You will be a strong communicator, reliable, organized, and keen to kick-start your sales career. You will be ready to take responsibility and ownership of your clients, and have a passion for driving new business opportunities and sales.

What you will learn:

• Establish and maintain excellent relationships with clients, sales staff and production colleagues worldwide.

• Respond to client requests for new project initiatives. Collaborate with various members of the production and sales teams to assess the scope of work and produce cost estimates.

• Assess the competitive landscape, develop project proposals, negotiate budgets and schedules with the client.

• Monitor and communicate project progress, ensure strict adherence to deadlines and budgets and ultimately produce high quality deliverables.

• Take a proactive role in learning about clients’ industry, business needs and company culture, educating the project team, identifying new business opportunities and providing a high level of service.

• Responsible for growing new business from existing clients, including working closely with senior leadership to expand current relationships and upsell the TransPerfect portfolio.

• Creatively problem solve to improve current new business development strategy

• Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service

• Excellent written, verbal English and Korean communication skills

• Minimum Bachelor's degree or equivalent

• Excellent problem solving and analytical skills

• Strong interpersonal skills and can-do attitude

• Effective time management

• Minimum of 1 year experience in Sales or Client Services