Account Manager

About this role

How do you want to pay? It’s a question you’ve answered on-screen or in-person thousands of times, but your choices have always been limited. Imagine the flexibility to pay however you want – credit, debit, multiple currencies, frequent flyer miles, loyalty points, or digital payments - all on the same card or digital wallet. Sound impossible? Episode Six makes the seemingly impossible happen every day.

We’re a global provider of API-based payment processing and wallet management infrastructure. We’re 100% cloud-native, hyper-configurable, and a “Top 10 Place to Work in Fintech.” And we’re changing how people think about payments.

Today, we’re powering payments for one of the world’s largest banks and airlines and numerous innovative fintechs. E6 is headquartered in Austin with offices in Tokyo, Singapore, Brisbane, and London. We provide technology for clients in 24 countries on four continents. Since 2018 when we launched with HSBC, we have grown more than 10x.

Interested in redefining what’s possible in payments? Join Episode Six today.

What we’re hiring for:

We are a growing our Account Management organization looking to add an Account Manager for our Japan Team based in Tokyo.

What you’ll be responsible for in this role:

• Proactively build and manage relationships with clients and their key personnel to become a trusted partner for our clients

• Manage the governance framework with clients, and run key forums such as Steering Committees and Business Reviews

• Identifying and developing opportunities with existing clients

• Ensure KPI’s and targets are being met

• Manage the business side for development, enhancements or change requests with the client, working with and supporting the relevant internal teams

• Create and maintain forecast models and invoicing is current with the client

• Work within the business development team to renegotiate contracts as required

What experiences and skills are necessary to be successful in this role:

• 5+ years of Account Management experience within the financial services sector, direct…