Account Executive, Commercial

About this role

<div class="content-intro"><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>About Dialpad<br></strong></span><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Visit <a href="https://dialpad.com/">dialpad.com</a> to learn more.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Being a Dialer</strong></span><br><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits:<strong> Scrappy, Curious, Optimistic, Persistent, and Empathetic</strong>.</span></p></div><p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Your role<br></strong></span><span style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;">As an Account Executive, Commercial, you’ll own the complete sales process from start to finish. You’ll work closely with Sales Managers and Sales Engineers to take a small business prospect to an active Dialpad client. In addition, you’ll help businesses solve complex communication problems felt by everyone around the world.</span></p> <p><span style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;">Dialpad’s Account Executive, Commercial, will solve tangible client obstacles by redefining their definition of what’s possible through the implementation of Dialpad Talk, Contact Center, and/or Sell. In this role, you’ll combine acquiring new customers and uncovering market opportunities to get the market talking about Dialpad!</span></p> <p><span style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;">Dialpad’s Commercial Sales team plays an essential role in achieving corporate business objectives. This team collaborates closely with Sales Engineers, Sales Managers, Channel Partners, and their peers to constantly improve the efficiency and effectiveness of the full sales process.</span></p> <p><span style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;">This is a hybrid role where the candidate is expected to be in our Sydney office three days per week and reports to our Head of Sales ANZ.</span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>What you’ll do <em> </em></strong></span></p> <ul> <li style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;">Own the entire sales process, including working leads and generating pipeline</span></li> <li style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;">Build talk tracks to align with specific client use cases</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><span style="font-weight: 400;">Build strategic outbounding campaigns and sequencing to source your own opportunities</span></span></li> <li style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;">Have weekly 1:1s with your Manager consisting of coaching, key deal reviews, forecasts, and career roadmap</span></li> </ul> <p><span…