Account Executive - Australia

About this role

Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs. We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a high-growth space. We operate 3 business segments: Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign.  We are the market leaders in Singapore with ~5% market share of all new business incorporations Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service FinTech payments: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK.  We have around 500 staff with an intact startup mindset. We have recently raised Series B financing off the back of >70% compound annual growth in Revenue over the last 5 years.  Sleek has been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia. Backed by world-class investors, we are on track to be one of the few cash flow positive, high-growth technology successes based out of Singapore.

At Sleek, we help entrepreneurs and businesses start, manage and grow their companies through company incorporation, accounting, payroll and corporate secretarial services. We are looking for an Senior Account Executive who is passionate about helping founders and business owners solve problems and make informed decisions. You will engage with inbound leads, understand their needs, guide them through their options, and help them become successful Sleek customers. This is a consultative sales role where you will work directly with founders, startups, and SMEs, helping them navigate important business decisions while identifying the most suitable solutions for their needs.

Mission Drive growth for Sleek Australia by converting inbound leads into customers while delivering an exceptional customer experience.

Outcomes Convert inbound leads into new business opportunities and customers. Conduct consultative conversations with founders and business owners to understand their goals, challenges and requirements, and recommend the most suitable Sleek solutions. Become knowledgeable in Sleek's services and the Australia business landscape to effectively advise prospects. Deliver a professional, responsive and consultative experience for every lead. Demonstrate a strong sense of ownership and urgency in managing leads and opportunities from first contact through to conversion. Maintain accurate records and a healthy pipeline in HubSpot, ensuring reporting is timely and reliable. Collaborate closely with the Australia Sales Team to share learnings, best practices and customer insights. Contribute ideas and feedback to improve sales processes, customer experience and conversion rates. Leverage AI tools to prepare for customer conversations, improve lead qualification, generate insights and increase sales productivity.

Requirements To do this, you will have a minimum of 3-5 years of sales experience, preferably in B2B services, SaaS, professional services, financial services, fintech, or a consultative sales environment.

Proven ability to manage inbound leads and convert opportunities into customers. Strong discovery, communication and relationship-building skills. Ability to understand customer needs and recommend suitable solutions. Strong organisational skills with attention to detail and follow-through. Comfortable using CRM systems (HubSpot preferred). Comfortable using AI tools (e.g. ChatGPT, Copilot, Gemini) to prepare for customer conversations, improve lead qualification, generate insights and increase sales productivity. Self-motivated, proactive, and comfortable working in a fast-paced environment. Based in Australia.

Behavioural fit is also important at Sleek, and we will be looking for candidates that have a proven track record of embodying the below attributes in their recent roles:

Ownership: This shows reliability and helps build trust within the team. We move fast and need to know that everyone will see things through to completion and proactively help to get things back on track when challenges arise. Accountability is really important to us.

Humility: There is so much we don’t know. Humility allows for open-mindedness to feedback and a willingness to learn from others. It paves the way for collaboration and creates a positive work environment. It is a key ingredient of self awareness and emotional intelligence.

Structured thinking: Our business is complex with many layers (many services, many countries, many cultures). Regardless of whether you’re more analytical or creative in nature, being able to show sound judgement is important to us. It ensures solutions are pragmatic and balance the needs of the organisation, team and customers.

A great listener: Our prospects need to feel heard and understood by you.  You will present in a kind, calm, warm, attentive manner - working cooperatively to help solve the needs of our potential customers and never interrupting them.

Data driven: We are a data rich business with ~15,000 small customers.  Each decision we make can impact many more people than we realise - so it’s critical that we use sound data to support our strategies and review the success of our initiatives.

Can have tough conversations in a positive way: It’s not a matter of if, but when difficult interpersonal situations arise.  Disagreement, conflict and disappointment are a given in a fast moving business where people care about their work.  People that proactively…